Delivery & Collection
R450 Delivery
A flat R450 delivery and packaging fee on orders below R5 000. Delivery is free on orders of R5 000 and above.
Collection is Free
Choose collection at checkout and pay no delivery fee. We let you know as soon as your order is ready.
Production Lead Time
Standard orders are typically ready in 5-7 working days. Custom-cut orders take 7-14 working days.
Damage in Transit
If your order arrives damaged, contact us within 48 hours with photographs of the damage and the packaging.
How Delivery is Charged
Delivery is calculated on the value of your order before delivery: R450 on orders below R5 000, and free at R5 000 and above. The fee you see in your basket is the fee charged. Orders collected from us carry no delivery fee.
Delivery Areas
We deliver throughout South Africa. Outlying or remote areas may fall outside our standard delivery service, in which case we'll contact you to arrange an alternative before your order is dispatched. Delivery to areas outside South Africa is quoted separately on request.
Packing and Handling
Glass is packed with foam-lined protection, edge protectors and corner protection before dispatch. Every delivery order is sent with tracking, and we share tracking details once your order leaves us.
Production and Dispatch
Standard-size glass products are typically ready within 5-7 working days. Custom-cut products need 7-14 working days for cutting, processing and quality inspection before they are dispatched. Large projects, site installations and commercial orders are scheduled with you directly.
Installation
Delivery is not installation. Glass is supplied ready to fit unless you have asked us to quote installation separately. Installation and site work are quoted per project through our sales team.